Why I can’t get anyone to help

GetHuman647873's customer service issue with Groupon from May 2018

9 views | 10000 similar | 0 following
Help with my Groupon issue
GetHuman647873's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman647873 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman647873 can let us know if they help or not.
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The issue in GetHuman647873's own words
Make appointment to color hair ... I just saw that it shows under this Get Human, that my issue has been “fixed”. I have not received any notification or resolution from GROUPON to that effect, so this has Not Been Fixed. Unless you can *explain how this was fixed. *Again below is my problem:**I have tried to send this a couple of times. *I purchased GROUPON when called to book appointment for May * I was told no openings until I haveMay *. I am leaving Florida to head to New Jersey so I am requesting a refund or an extension of the expiration date until I return to Florida in February, ****.
I didn’t just ask for one day but said booked for next * days
Just extend the expiration date on my GROUPON until I go back to Fl in February, **** or issue me the cost I paid as a credit to use on another GROUPON.
I have been using GROUPON for years. I had GROUPON’s expiring without requesting refunds, etc.
There was nothing else I could do except ask for your help.
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Groupon

Hair salon
Customer service issue
Reported by GetHuman647873
May 1st, 2018 - 5 years ago
Fixed
Seen by 9 customers so far
Similar issue to 10000 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman647873 started working on this issue
May 1st, 2018 10:44pm
GetHuman647873 indicated the issue is not fixed yet.
May 2nd, 2018 1:33am
GetHuman647873 indicated the issue is not fixed yet.
May 16th, 2018 1:56am
GetHuman647873 indicated the issue is not fixed yet.
May 16th, 2018 2:04am
GetHuman647873 indicated the issue is not fixed yet.
May 17th, 2018 10:07am
GetHuman647873 indicated the issue is not fixed yet.
May 17th, 2018 10:08am
GetHuman647873 indicated the issue is not fixed yet.
May 17th, 2018 10:21am