Why I can’t get anyone to help

GetHuman647873's customer service issue with Groupon from May 2018

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Help with my Groupon issue
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The issue in GetHuman647873's own words
Make appointment to color hair ... I just saw that it shows under this Get Human, that my issue has been “fixed”. I have not received any notification or resolution from GROUPON to that effect, so this has Not Been Fixed. Unless you can *explain how this was fixed. *Again below is my problem:**I have tried to send this a couple of times. *I purchased GROUPON when called to book appointment for May * I was told no openings until I haveMay *. I am leaving Florida to head to New Jersey so I am requesting a refund or an extension of the expiration date until I return to Florida in February, ****.
I didn’t just ask for one day but said booked for next * days
Just extend the expiration date on my GROUPON until I go back to Fl in February, **** or issue me the cost I paid as a credit to use on another GROUPON.
I have been using GROUPON for years. I had GROUPON’s expiring without requesting refunds, etc.
There was nothing else I could do except ask for your help.
I have an issue with Groupon too
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Groupon

Hair salon
Customer service issue
Reported by GetHuman647873
May 1st, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 9 customers so far
Similar issue to 276908 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman647873 started working on this issue
May 1st, 2018 10:44pm
GetHuman647873 indicated the issue is not fixed yet.
May 2nd, 2018 1:33am
GetHuman647873 indicated the issue is not fixed yet.
May 16th, 2018 1:56am
GetHuman647873 indicated the issue is not fixed yet.
May 16th, 2018 2:04am
GetHuman647873 indicated the issue is not fixed yet.
May 17th, 2018 10:07am
GetHuman647873 indicated the issue is not fixed yet.
May 17th, 2018 10:08am
GetHuman647873 indicated the issue is not fixed yet.
May 17th, 2018 10:21am