Been speaking to Shamarie B on issue of have several iPads billed to my account that I...
GetHuman640803's Change my order issue with Groupon from April 2018
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Help with my Groupon issue
GetHuman640803's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman640803 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman640803 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman640803's own words
Been speaking to Shamarie B on issue of have several iPads billed to my account that I did not purchase.*Information Shamarie B needed is.*Name on card Kenneth Edwards,Master card numbers ending in **** the billing address is ***** CR*** Pearland Texas *****.*The ONLY purchase I made was a iPad on Wednesday April ** **** for$***.****.** tax for a total of$***.** order ********** the master Card expiration is ****.*All the other charges were not made by me and the one I pad I purchased is the only thing with my credit card numbers on it all the other have no payment found.*I am going to return these unopened and want to be assured that they are not on my credit card.*I read on Kimkomando that Groupon had numerous customers that their accounts have been compromised and it named mainly iPads were the target.*Please HELP me Get this matter resolved I am a senior citizen and this is weighing heavy on my mind and I am not able to sleep I just want my one iPad !!*If you need to call me my cell number is ***-***-****
GetHuman640803 did not yet indicate what Groupon should do to make this right.
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