Hi, I bought a groupon for Manhattan Laser Spa. I had been before and used a groupon, b...
GetHuman638272's Refund my order issue with Groupon from April 2018
Help with my Groupon issue
First: share to improve GetHuman638272's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman638272 may need:
Name on account, Email on account, and Billing address
GetHuman638272's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman638272 will want to follow the link below to head to their help center. We will check on GetHuman638272 later to make sure it's all set or try to help escalate.
Hi, I bought a groupon for Manhattan Laser Spa. I had been before and used a groupon, but the fine print said if you hadn’t been in over * months you could use the groupon. When I called to make the appointment they told me that they were sorry but I could not use the groupon, however the manager agreed to honor the value and just charge me the difference. When I arrived fory appointment, the attendant said that she didnt know who told me that, but that they absolutely could not honor the value. Since I do not live in New York, I really wanted to get the service done so I purchased a packae through them after they assured me that Groupon would refund the purchase if I called. I see that calling is not an option so I hope that this is the correct way to reach you. Thank you.
GetHuman638272 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman638272 fixed the problem
We are waiting for GetHuman638272 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.