Hi, I bought a groupon for Manhattan Laser Spa. I had been before and used a groupon, b...

GetHuman638272's Refund my order issue with Groupon from April 2018

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Name on account, Email on account, and Billing address
GetHuman638272's next move: go to the Groupon help center.
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The issue in GetHuman638272's own words
Hi, I bought a groupon for Manhattan Laser Spa. I had been before and used a groupon, but the fine print said if you hadn’t been in over * months you could use the groupon. When I called to make the appointment they told me that they were sorry but I could not use the groupon, however the manager agreed to honor the value and just charge me the difference. When I arrived fory appointment, the attendant said that she didnt know who told me that, but that they absolutely could not honor the value. Since I do not live in New York, I really wanted to get the service done so I purchased a packae through them after they assured me that Groupon would refund the purchase if I called. I see that calling is not an option so I hope that this is the correct way to reach you. Thank you.
GetHuman638272 did not yet indicate what Groupon should do to make this right.
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Groupon

Refund my order issue
Reported by GetHuman638272
Apr 28th, 2018 - 5 mons ago
I have an issue with Groupon too
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Seen by 13 customers so far
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Timeline
GetHuman638272 started working on this issue
Apr 28th 8:16pm