I was charged twice and then told to go to a vendor website where I was charged again f...
GetHuman637805's Refund my order issue with Groupon from April 2018
16 views | 10000 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman637805's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman637805's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman637805 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman637805 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman637805's own words
I was charged twice and then told to go to a vendor website where I was charged again for double the price that was advertised. **I ordered a juice cleanse on *.**.**. My cc had expired so I put in a new card and placed the order again. I was charged *.**.** $***.**, then, I waited for a confirmation. Nothing showed up on my app or in my email confirming the transaction had occurred. So I placed the order again on *.**.**. Again I was charged $***.**. This time, I got an email right away directing me to go to the vendor's website and use a coupon number from gm.'.IJ?.*.* to complete the order. When I did that, the juice website would not allow me to enter the coupon number until after I had provided my credit card information, The gr.Q.'.IJ?.*.* did reduce the price, but then the juice company charged me $***! Ouch! I am now out of pocket nearly $*** for a one order of juice and I am mortified. How do I correct? Please help.
GetHuman637805 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman637805 fixed the problem
We are waiting for GetHuman637805 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!
Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies