I need someone to contact me about a groupon I purchased for bloom today. I want to can...

GetHuman632990's Refund my order issue with Groupon from April 2018

11 views | 291 similar | 1 following
Help with my Groupon issue
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GetHuman632990's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman632990 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman632990 can let us know if they help or not.
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Before contacting them, items GetHuman632990 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman632990's own words
I need someone to contact me about a groupon I purchased for bloom today. I want to cancel it and get a refund! They make you use the voucher to buy more expensive flowers so you have to spend more money. I bought a $** voucher for $** on groupon.com. When I went to use it, it ends up costing me more than if I wouldn't have purchased the voucher. I am getting less flowers for more money. I compared both the products and prices using the special voucher to the normal product and prices without the voucher. What a rip off! The flowers are so marked up, so even with the $** off they still cost more money. Plus you get less flowers for double the price and I am being charged for extras, a $* vase. which was not charged if I didn't use the voucher. As well as a $* fee to have them delivered on May **th, which again wasn't on there when I tried to order them without using the voucher.

GetHuman632990 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund my order issue
Reported by GetHuman632990
Apr 26th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 291 others
1 customer following this

Timeline

GetHuman632990 started working on this issue
Apr 26th, 2018 11:41pm

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