Hi, my name is Alana Rowton. I ordered a **" tv stand last night and it had a problem w...

GetHuman-abconaty's Problem with an order issue with Groupon from April 2018

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The issue in GetHuman-abconaty's own words
Hi, my name is Alana Rowton. I ordered a **" tv stand last night and it had a problem with submitting my debit card because for some reason it was saying that the billing zip I enteres was different than on file with the bank and it is not. I then got a page saying it's still processing and I will get an email to tell me if there was a problem or if it went through but I also did not receive that email. When I went back to see my order it said on page the date I may receive that package but nothing if it went through or not. Now the customer page is down and I can't even see the order number or any other information. Is there a way I can know if my order went through or do I need to do something else? the zip code for billing is *****.

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Groupon

Problem with an order issue
Reported by GetHuman-abconaty
Apr 26th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 64 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-abconaty started working on this issue
Apr 26th, 2018 12:50pm
GetHuman-abconaty indicated the issue is not fixed yet.
Apr 26th, 2018 3:03pm

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