I have sent * emails showing where groupon debited my account twice for one purchase...

GetHuman-alischmd's Overcharge issue with Groupon from April 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alischmd will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-alischmd can let us know if they help or not.
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The issue in GetHuman-alischmd's own words
I have sent * emails showing where groupon debited my account twice for one purchase! My emails began on April **, **** after purchasing a coupon for Jiffy lube! No one is understanding. the problem. In those emails i have included my bank statement. At first i was told this was an extra "pending charge" for some reason or another....Then wehen the charges went through and i emailed support explaining the charges went through and sent my bank statement showing the double charge, groupon support sends me an email saying "im glad your issue was resolved!! **Please just contact me on the phone would be nice ...*** ***-**** so you can refund my account the additional **.** that was debited from my account ..I have been sa customer of groupon since the beginning!! i have always loved you and want to still use you to shop, but i am losing all confidence...... So sad....**Thank you*Allison Scvhmidt

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Overcharge issue
Reported by GetHuman-alischmd
Apr 26th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 82 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman-alischmd started working on this issue
Apr 26th, 2018 1:34am
GetHuman-alischmd indicated the issue is not fixed yet.
Apr 29th, 2018 10:45am

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