I purchased Arden * in Center set *-Handle *.* GPM Bathroom Faucet Model No. *******A o...

GetHuman1644734's customer service issue with Grohe America Inc. from November 2018

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The issue in GetHuman1644734's own words
I purchased Arden * in Center set *-Handle *.* GPM Bathroom Faucet Model No. *******A on October **. It was installed by professional plumber. The issue is that pop-up stopper does not hold water when closed. It's either stopper itselfr an o-ring are defective. I tried to report the problem over email but did not get any response for.more.than two weeks. Can't afford waiting for more than ** min on the phone. Please help.
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Grohe America Inc.

Customer service issue
Reported by GetHuman1644734
Nov 28th, 2018 - 9 mons ago
I have an issue with Grohe America Inc. too
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GetHuman1644734 started working on this issue
Nov 28th, 2018 1:52pm