I have not been able to turn on the hot water in my kitchen for well over a year. It’s...
GetHuman1632232's customer service issue with Grohe America Inc. from November 2018
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The issue in GetHuman1632232's own words
I have not been able to turn on the hot water in my kitchen for well over a year. It’s a problem with the handle. It has been tightened but that does not solve problem. I think I need new guts for one handle. But no one can remove the porcelain button on top of cross handle. I can’t find this product so maybe it’s discontinued. It looks like a bronze Bridgeford without a bridge and it has cross handles with porcelain caps.
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