I called in more than **hours in advance before our bus was to leave out, my daughter w...

GetHuman4428237's customer service issue with Greyhound from March 2020

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Before contacting them, items GetHuman4428237 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman4428237's own words
I called in more than **hours in advance before our bus was to leave out, my daughter was not going to be able to leave cause she went to the hospital and they kept her, so I was trying to cancel and get my money back for the ticket please we leave out of state now and our money could really be helpful here for us. Please if someone could please give me a call@*** *** **** I would greatly appreciate it. I still have all the confirmation number and info. We have been on the phone with Grayhound for days now and we are not getting any help.. thanks ** Mr. Mrs. Westmoreland

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Greyhound

Customer service issue
Reported by GetHuman4428237
Mar 5th, 2020 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 633 others
0 customers following this

Timeline

GetHuman4428237 started working on this issue
Mar 5th, 2020 6:05pm