Greyhound has dropped my call * times now. This is unacceptable customer service. I am...

GetHuman4037095's customer service issue with Greyhound from December 2019

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman4037095's own words
Greyhound has dropped my call * times now. This is unacceptable customer service. I am attempting to get a refund for a trip that was cancelled due to inclement weather on ******* out of Albany NY. My confirmation number is ********. *Please process this refund to the card charged* I do not have time to call repeatedly. Thank you.
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Customer service issue
Reported by GetHuman4037095
Dec 4th, 2019 - 4 mos ago
Not resolved
Seen by 4 customers so far
Similar issue to 732 others
0 customers following this
GetHuman4037095 started working on this issue
Dec 4th, 2019 2:09am