I was trying to get a full or partial refund for a ticket for Dec *, **** Cambridge, MD...

GetHuman4028026's Refunds issue with Greyhound from December 2019

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Before contacting them, items GetHuman4028026 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
Top Tip from another customer
For purchases made via the Microsoft store, it's recommended that you call for a refund request. For purchases made via any other retailer, you should contact that retailer directly for a refund.
The issue in GetHuman4028026's own words
I was trying to get a full or partial refund for a ticket for Dec *, **** Cambridge, MD to Denver Colorado. The purchaed ticket was online. A family member buys me a air ticket for the same day as the bus ticket. Sunday December * I call you customer service number to possible refund the ticket but received no answer. *am eastern time December * I calls customer service which tells me I had no time to find another ticket and it was too bad on my end. I'm like I never even got the e ticket just the confirmation because I had to wait * hours prior to boarding. You can email me at *****@***.com or call me anytime at ***-***-****. My name is Michael Bradley and I'm emailing you. Thank you for your time

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Greyhound

Refunds issue
Reported by GetHuman4028026
Dec 2nd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 717 others
0 customers following this

Timeline

GetHuman4028026 started working on this issue
Dec 2nd, 2019 8:18pm
GetHuman4028026 indicated the issue is not fixed yet.
Dec 3rd, 2019 8:29pm

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