I was traveling to durban using greyhound bus it was in the evening there was no servic...

GetHuman-mahlalel's customer service issue with Greyhound from September 2019

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-mahlalel's own words
I was traveling to durban using greyhound bus it was in the evening there was no service at all.The bus was cold there was cold wind coming in no one came to ask or find out if we were comfortable or is there anything we need * more passengers asked about the aircon after I mentioned it to one of the guys I believe is an assistant and that was after a very long drive from where we departed at some point I wanted to charge my phone but I couldn’t due to not knowing how to use what I suppose is a charger we were just given plastics to put our dirt inside and that was it throughout the trip.**On my way back my suitcase was damaged I realized when we were taking out our luggage’s I tried to talk to the the guy who was assisting there about it he ignored me instead **I believe it would be really nice and far appreciated if as passengers we were treated nice and cared for,,,what we see on the internet and the bus stations is really nice but what we receive when we get there is really disappointing.

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Greyhound

Customer service issue
Reported by GetHuman-mahlalel
Sep 5th, 2019 - 2 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 3794 others
0 customers following this

Timeline

GetHuman-mahlalel started working on this issue
Sep 5th, 2019 8:41pm
GetHuman-mahlalel indicated the issue is not fixed yet.
Sep 6th, 2019 8:37am
GetHuman-mahlalel indicated the issue is not fixed yet.
Sep 6th, 2019 8:40am
GetHuman-mahlalel indicated the issue is not fixed yet.
Sep 6th, 2019 8:40am
GetHuman-mahlalel indicated the issue is not fixed yet.
Sep 6th, 2019 8:40am
GetHuman-mahlalel indicated the issue is not fixed yet.
Sep 6th, 2019 2:26pm
GetHuman-mahlalel indicated the issue is not fixed yet.
Sep 9th, 2019 8:18am
GetHuman-mahlalel indicated the issue is not fixed yet.
Sep 9th, 2019 8:18am
GetHuman-mahlalel indicated the issue is not fixed yet.
Sep 9th, 2019 8:20am
GetHuman-mahlalel indicated the issue is not fixed yet.
Sep 9th, 2019 8:20am
GetHuman-mahlalel indicated the issue is not fixed yet.
Sep 9th, 2019 8:20am
GetHuman-mahlalel indicated the issue is not fixed yet.
Sep 9th, 2019 8:20am
GetHuman-mahlalel indicated the issue is not fixed yet.
Sep 10th, 2019 3:53pm