I was on the phone with a representative they put me on hold for a half hour or so said...

GetHuman3250914's customer service issue with Greyhound from July 2019

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Before contacting them, items GetHuman3250914 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman3250914's own words
I was on the phone with a representative they put me on hold for a half hour or so said they were transferring me to someone about getting a refund for this horrible trip and they hung up
GetHuman3250914 did not yet indicate what Greyhound should do to make this right.
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Greyhound

Customer service issue
Reported by GetHuman3250914
Jul 15th, 2019 - 2 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 5 customers so far
Similar issue to 3561 others
0 customers following this
Timeline
GetHuman3250914 started working on this issue
Jul 15th 9:32pm
GetHuman3250914 indicated the issue is not fixed yet.
Jul 19th 9:33pm