I am a senior citizen and disable. My name is Robbie Asked. My phone number is...

GetHuman2317396's customer service issue with Greyhound from February 2019

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Before contacting them, items GetHuman2317396 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman2317396's own words
I am a senior citizen and disable. My name is Robbie Asked. My phone number is (***-***-****) Twice I was unable to board your bus on my return trip home because of non- accessible equipment on your bus. I was dined assess on my trip on January **, ****. On February *, I was denied access for the same reason. What happened on February *, **** should never happen to any passenger. A stranger had to leave left me onto the bus. Another disabled passenger was placed in-between two rows of seats and I had to set in a half folded seat. Passenger had to walk over our disability verticals because there was not proper space to place them.
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Customer service issue
Reported by GetHuman2317396
Feb 27th, 2019 - 3 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 1 customer so far
Similar issue to 2775 others
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GetHuman2317396 started working on this issue
Feb 27th 4:09pm