REFERENCE: Greyhound Ticket Purchase Confirmation and Itinerary (********)-*I purchase...

GetHuman1870313's customer service issue with Greyhound from December 2018

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman1870313's own words
REFERENCE: Greyhound Ticket Purchase Confirmation and Itinerary (********)-*I purchased a ticket for my daughter to travel from Boston to Atlantic City with a transfer in NYC on Dec. **. She did get to NYC where she was told that the bus from NYC to Atlantic City was cancelled and there was no alternative. She is only ** years old and asked for help from the Greyhound clerk who told her, "YOU are not a priority". So if Greyhound is a company where customers are not a priority - who would want to give them business? I want a full refund. Maryanne and Kaitlin Kelleher
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Greyhound

Customer service issue
Reported by GetHuman1870313
Dec 31st, 2018 - 10 mons ago
I have an issue with Greyhound too
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Seen by 13 customers so far
Similar issue to 2464 others
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Timeline
GetHuman1870313 started working on this issue
Dec 31st, 2018 9:29pm