I was taking a Greyhound bus back to Atlanta and when I got to the terminal I waited an...

GetHuman1365467's customer service issue with Greyhound from October 2018

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The issue in GetHuman1365467's own words
I was taking a Greyhound bus back to Atlanta and when I got to the terminal I waited an hour before my bus was to arrive and the attendant named Frida failed to announce that the bus was going to be five hours late back home to Atlanta . I went up to go talk to the attendant And her attitude was horrible, making it seem like I was the issue. I am a very calm person that does not want to cause any trouble. I was trying to find a way to get home faster and she said the next bus will be here at ** PM so then I waited. When ** o’clock came, they did not announce the bus arrived and left leaving ** people in Birmingham . Suddenly the woman apologized and Said that we would not be able to get on the bus until the next day. I am furious. I want a refund
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Greyhound

Customer service issue
Reported by GetHuman1365467
Oct 17th, 2018 - a mon ago
I have an issue with Greyhound too
Fixed
Seen by 3 customers so far
Similar issue to 2062 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman1365467 started working on this issue
Oct 17th 7:26pm
GetHuman1365467 indicated the issue is not fixed yet.
Oct 18th 7:35pm