I was scheduled to leave Pittsburgh pa. Oct * **** at *:** a.m. to return to Huntsville...

GetHuman1267459's customer service issue with Greyhound from October 2018

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman1267459's own words
I was scheduled to leave Pittsburgh pa. Oct * **** at *:** a.m. to return to Huntsville Alabama, on my birthday, October * at ** a.m. I was informed by the customer service that the bus will be * hours late which will be **:** a.m. before my bus arrive. I returned to the bus station at approximately *:** a.m. only to b informed that my bus left at *:** a.m. this had me furious and way off schedule. I was reissued a ticket for *:** a.m. Oct *. While in Kentucky the bus broke down in the middle of an intersection which had the passengers walk the rest of the way to the greyhound station only to be waiting * hours which in return had me late for the bus leaving out of Tennessee. I was ibformed the bus would be waiting on our arrival but when we arrived I was informed that my bus had left * minutes prior. I was reissued a ticket for **:** a.m. October * and did not reach home until approximately *:** pm October third, after my birthday. I would like to have my money back.

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Greyhound

Customer service issue
Reported by GetHuman1267459
Oct 5th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1916 others
0 customers following this

Timeline

GetHuman1267459 started working on this issue
Oct 5th, 2018 12:53pm

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