I had bought a round ticket from Cincinnati Ohio to coumbus last friday.first of all th...

GetHuman1005889's customer service issue with Greyhound from August 2018

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The issue in GetHuman1005889's own words
I had bought a round ticket from Cincinnati Ohio to coumbus last friday.first of all they over chrged me I am ** years old and I asked for the VA discount they told me they gave me the discount but appears that was a lie..second in my return I was leaving Columbus returning to Cincinnati I was trying to get the *** bus which was delayed to *** ,mind you I'm riding with my * year old grandson.I stood in line the driver was already being rude and argumentive to another passenger told me my ticket says I leave at **pm go back to customer service get another ticket for that time.I went to customer service the lady said computers were down ask if he will just let me on..went back to him he told me very boldly he wasn't waiting closed the door in my face n drove off.i wrote a complaint at the Greyhound Wednesday when I returned and haven't heard anything*Conf ***********.*I have rode years with Greyhound and never seen ghetto like I have in Cincinnati.
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Customer service issue
Reported by GetHuman1005889
Aug 17th, 2018 - a yr ago
I have an issue with Greyhound too
Not resolved
Seen by 3 customers so far
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GetHuman1005889 started working on this issue
Aug 17th, 2018 9:47pm