This is the second day i have had a problem with yall service my bus deported from bens...

GetHuman-carliere's customer service issue with Greyhound from June 2018

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The issue in GetHuman-carliere's own words
This is the second day i have had a problem with yall service my bus deported from benson Arizona today *-**-** at *:** pm i arrived at *:** and checked in * hours prior to my depature grom my e-ticket ....the bus never arrived never stop to pick up at this location me and another passenger when i called one of yall agents by the name of bryan id number ******* told me the bus arrive at * oclock pm im not understanding how that is possible he also stated this issue was yall fought and he gave wrong information im asking for a full refund of my danm money i spent *** on this ticket and want a refund of my money put back on my card i used e-ticket and did not print out a ticket
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Greyhound

Customer service issue
Reported by GetHuman-carliere
Jun 30th, 2018 - a yr ago
I have an issue with Greyhound too
Fixed
Seen by 3 customers so far
Similar issue to 827 others
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman-carliere started working on this issue
Jun 30th, 2018 5:50am
GetHuman-carliere indicated the issue is not fixed yet.
Jun 30th, 2018 10:01am