Im still waiting to hear from a serious representative from the company can't ever get a manager on the phone that knows anything

GetHuman-ogardine's customer service issue with Greyhound from June 2018

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The issue in GetHuman-ogardine's own words
My luggage was lost when I was going to Colorado Springs inside my luggage was all my government issued papers for my business Federal state county almost $*,*** worth of paperwork That's not including my clothes and everything else I have in my suitcase I have yet to hear from Greyhound about my luggage I don't see how come they cannot find a bag that was tied for Colorado Springs I have sent them everything they needed to know about and I still haven't heard from them I've been trying to get ahold of a manager to talk to me and nobody will talk to me about my luggage almost * months I don't see why it has to take * months to I to find a suitcase I'll reimburse you for that suitcase my life has been turned upside down I have no job no money because y'all are taking your time with my stuff this is ridiculous I'm about to be homeless and I will sue y'all because y'all should not be putting someone through this it is ridiculous and unprofessional all y'all care about is your money and not your customers the trip was a terrible disaster
I have not been able to work at all because all my important papers are in there and i can't get government issued papers in a day or month they takes months and what am i suppose to do how am i to pay for them and they do care
I just want my luggage or to be reimburse for what was in there..i am homeless nowover * months i cant work...
I have had * round trips in the last * months and had * more planned before the years end ...was supposed to to on one next week tuesday but that will not happen
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Greyhound

Food service
Customer service issue
Reported by GetHuman-ogardine
Jun 25th, 2018 - 4 mons ago
I have an issue with Greyhound too
Fixed
Seen by 6 customers so far
Similar issue to 778 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman-ogardine started working on this issue
Jun 25th 1:15pm
GetHuman-ogardine indicated the issue is not fixed yet.
Jun 27th 4:51am
GetHuman-ogardine indicated the issue is not fixed yet.
Jun 27th 4:52am
GetHuman-ogardine indicated the issue is not fixed yet.
Jun 27th 5:02am
GetHuman-ogardine indicated the issue is not fixed yet.
Jun 27th 5:06am