What date and time am i leaving for mcallen, texas?

GetHuman-gypsiang's customer service issue with Greyhound from June 2018

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The issue in GetHuman-gypsiang's own words
The problem: What date and time am i leaving for mcallen, texas?
GetHuman-gypsiang did not yet indicate what Greyhound should do to make this right.
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Greyhound

Customer service issue
Reported by GetHuman-gypsiang
Jun 8th, 2018 - 4 mons ago
I have an issue with Greyhound too
Fixed
Seen by 5 customers so far
Similar issue to 328 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman-gypsiang started working on this issue
Jun 8th 12:29am
GetHuman-gypsiang indicated the issue is not fixed yet.
Jun 9th 1:31am