I was on a bus yesterday leaving Philadellhia going to Union Station, someone hit the b...

GetHuman-janaiasp's customer service issue with Greyhound from July 2018

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The issue in GetHuman-janaiasp's own words
I was on a bus yesterday leaving Philadellhia going to Union Station, someone hit the bus right before we were entering the bus terminal now my luggage is lost because we couldn’t get if the bus before the police arrive, waited for over an hour for the police to arrive know one showed after several calls to the police department still no response I was told by the bus driver I could pick up my luggage at Union Station went to Union Station they don’t have my luggage. Called the other stops no one has my luggage I have medicine and a passport in my luggage that I need. I need to locate the bus and*or the driver to find my luggage. This is really bad business the bus driver could of made it in the garage and I could of got my luggage.

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What Is the Baggage Allowance for Greyhound?What Do I Do If Greyhound Lost My Luggage?
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Customer service issue
Reported by GetHuman-janaiasp
Jul 4th, 2018 - 5 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 874 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Email address on booking
Billing address
Billing phone


GetHuman-janaiasp started working on this issue
Jul 4th, 2018 5:59pm