I want a refund. My bus was cancelled and never left

GetHuman715935's customer service issue with Greyhound from June 2018

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman715935's own words
The problem: I want a refund. My bus was cancelled and never left
GetHuman715935 did not yet indicate what Greyhound should do to make this right.
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Greyhound

Customer service issue
Reported by GetHuman715935
Jun 1st, 2018 - 5 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 1 customer so far
Similar issue to 52 others
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Timeline
GetHuman715935 started working on this issue
Jun 1st 12:51pm