I want a refund. My bus was cancelled and never left

GetHuman715935's customer service issue with Greyhound from June 2018

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Help with my Greyhound issue
Before contacting them, items GetHuman715935 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
GetHuman715935's next move: have a Greyhound rep call.
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman715935's own words:
The problem I ran into: I want a refund. My bus was cancelled and never left
I trust that Greyhound will make this right and come up with a resolution that is fair.
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Greyhound

Customer service issue
Reported by GetHuman715935
Jun 1st, 2018 - 21d ago
I have an issue with Greyhound too
Not resolved
Seen by 1 customer so far
Similar issue to 52 others
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Timeline
GetHuman715935 started working on this issue
Jun 1st 12:51pm