I dont know how much time I need before to buy the bus ticket - I had to pay extra for...

GetHuman622973's customer service issue with Greyhound from April 2018

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Help with my Greyhound issue
Before contacting them, items GetHuman622973 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
GetHuman622973's next move: have a Greyhound rep call.
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman622973's own words:
The problem I ran into: I dont know how much time I need before to buy the bus ticket
I had to pay extra for the ticket
Buying the ticket at the bus stop
Help with my Greyhound issue
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Greyhound

Customer service issue
Reported by GetHuman622973
Apr 23rd, 2018 - 3 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 3 customers so far
Similar issue to 966 others
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Timeline
GetHuman622973 started working on this issue
Apr 23rd 9:51pm