I was help up at your Denver Colorado station for more than ** hours with no explanatio...
GetHuman611534's customer service issue with Greyhound from April 2018
Help with my Greyhound issue
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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
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The issue in GetHuman611534's own words
Make it to California for a child custody hearing ... I was help up at your Denver Colorado station for more than ** hours with no explanation, no compensation, no food, or even a bottle of water. Harassed by security, and had a family airloom taken from me by security, and overall frightened to an almost heart attack, when cornered off in the restroom about my ticket that I had compliantly show to security, twice within,* minutes. Not allowing any other patrons into the restroom, and being singled out for no reason made me feel as if I was about to be jumped. Especially when the security officer I spoke to only a few minutes ago said he had no recollection of talking to me. But if you look at the camera it will show different. I don't know if the the pungent odor of marijuana was a cause for his erratic behavior
I missed my court date, lost something that's irreplaceable, traumatized beyond belief. Spent the night, in a cold dirty station, and the bathroom emanates of what seems to be dog *****.
Give me a full refund, compensate for the loss of my grandfather's pocket knife, he's deceased, so it's irreplaceable, and monetarily I would value it at no less than ***$. The officer should be reprimanded, & retrained, an
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