I was help up at your Denver Colorado station for more than ** hours with no explanatio...

GetHuman611534's customer service issue with Greyhound from April 2018

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The issue in GetHuman611534's own words
Make it to California for a child custody hearing ... I was help up at your Denver Colorado station for more than ** hours with no explanation, no compensation, no food, or even a bottle of water. Harassed by security, and had a family airloom taken from me by security, and overall frightened to an almost heart attack, when cornered off in the restroom about my ticket that I had compliantly show to security, twice within,* minutes. Not allowing any other patrons into the restroom, and being singled out for no reason made me feel as if I was about to be jumped. Especially when the security officer I spoke to only a few minutes ago said he had no recollection of talking to me. But if you look at the camera it will show different. I don't know if the the pungent odor of marijuana was a cause for his erratic behavior
I missed my court date, lost something that's irreplaceable, traumatized beyond belief. Spent the night, in a cold dirty station, and the bathroom emanates of what seems to be dog *****.
Give me a full refund, compensate for the loss of my grandfather's pocket knife, he's deceased, so it's irreplaceable, and monetarily I would value it at no less than ***$. The officer should be reprimanded, & retrained, an
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Customer service issue
Reported by GetHuman611534
Apr 19th, 2018 - 7 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 7 customers so far
Similar issue to 2214 others
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GetHuman611534 started working on this issue
Apr 19th 4:01pm