Someone charged over **,*** on my moneycard. I have been calling the * ***-***-**** a...

GetHuman5887715's Recover Account issue with Green Dot from March 2021

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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman5887715's own words
Someone charged over **,*** on my moneycard. I have been calling the * ***-***-**** and I keep getting the Philippines where they have no english speaking people ( none I can understand because their voices are so high pitched and I'm not the only one who thinks so) I can not access my moneycard and my account. I need help I am ** y yrs. old. I only want to speak to people who speak english who I can understand. My card is locked now but, not before you allowed someone to steal my money. I can't access my account now to get any money out. I need a printout of all my transactions how am I suppose to let you know the amounts that have been stolen from me if I can't access my account. You may call me at ***-***-****, I would rather speak by phone I type slow.

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Green Dot

Recover Account issue
Reported by GetHuman5887715
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 38829 others
0 customers following this

Timeline

GetHuman5887715 started working on this issue
Mar 25th 7:18pm