Hello, Green Dot,*You're holding my money and I don't know why? I ordered * items from...

GetHuman5869514's Can't Access Funds issue with Green Dot from March 2021

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The issue in GetHuman5869514's own words
Hello, Green Dot,*You're holding my money and I don't know why? I ordered * items from Amazon. Only * ( glass chess set) was approved and delivered. The other * items (*) * inch Kindle fire tablets and a Viking chess set wasn't approved.*Amazon customer service representative informed me that Green Dot would not release the funds to them for the purchase. So, I cancelled those items.*Since I was unable to make the purchase. And the order has been cancelled.*I would greatly appreciate my $*** being refunded back to my card. Its impossible to talk to a real person at Green Dot and that's unacceptable. You didn't even call, email, notify by mail on what the problem was*is. Amazon had to tell me anything. They even admitted their mistake and are refunding me for charging me for something by accident. I've been a avid green dot user. But, this has me seriously reconsidering that!! Its a pandemic. I don't receive any help. I'm a single mom of a disabled** y.o. I don't have money to throw away.!! Please refund me money back as soon as you can, please.*Thank you,*Yvonne C. Bundy

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Green Dot

Can't Access Funds issue
Reported by GetHuman5869514
Mar 21st, 2021 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 38547 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN


GetHuman5869514 started working on this issue
Mar 21st, 2021 12:29am