I lost my card several months ago and now my stimulus check has been posted to this acc...

GetHuman5600319's Recover Account issue with Green Dot from December 2020

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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman5600319's own words
I lost my card several months ago and now my stimulus check has been posted to this account. you guys want me to send a copy of my picture ID but it won't let me because I can't put in my **-digit card number which I don't have lost the card. I tried calling customer service several times and have yet to get anywhere with this I need help in trying to recover my account. If someone could please call me ***-***-**** I've greatly appreciate it

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Green Dot

Recover Account issue
Reported by GetHuman5600319
Dec 30th, 2020 - 4 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 27740 others
0 customers following this

Timeline

GetHuman5600319 started working on this issue
Dec 30th, 2020 7:29pm
GetHuman5600319 indicated the issue is not fixed yet.
Dec 31st, 2020 12:33am