My app for green Dot is under another email account and a old mobile phone number so I...

GetHuman-nikolemo's customer service issue with Green Dot from December 2019

Help with my Green Dot issue
First: share to improve GetHuman-nikolemo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-nikolemo may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-nikolemo's own words
My app for green Dot is under another email account and a old mobile phone number so I can't get a confirmation code sent. I cant get access to the other email account cause I don't know recovery info for the Gmail. I have another account that I use for Gmail and that is the one that I need to have code sent to. Or just to update my new mobile phone number. I cant get into the green Dot app to update the info untill verifying the code which I just gave my card info and social security number to get the code can't receive it for some reasonb unsure of the reason. Need help to change the number on the app and the email in the app.

GetHuman-nikolemo did not yet indicate what Green Dot should do to make this right.

How GetHuman-nikolemo fixed the problem

We are waiting for GetHuman-nikolemo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-nikolemo
Dec 25th, 2019 - 10 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 12952 others
0 customers following this

Timeline

GetHuman-nikolemo started working on this issue
Dec 25th, 2019 9:16pm
GetHuman-nikolemo confirmed the issue is fixed. Hooray!
Dec 26th, 2019 11:44pm
GetHuman-nikolemo indicated the issue is not fixed yet.
Dec 26th, 2019 11:44pm
GetHuman-nikolemo indicated the issue is not fixed yet.
Dec 26th, 2019 11:45pm
GetHuman-nikolemo indicated the issue is not fixed yet.
Dec 26th, 2019 11:45pm
GetHuman-nikolemo indicated the issue is not fixed yet.
Dec 26th, 2019 11:45pm
GetHuman-nikolemo indicated the issue is not fixed yet.
Dec 26th, 2019 11:46pm
GetHuman-nikolemo indicated the issue is not fixed yet.
Dec 26th, 2019 11:46pm
GetHuman-nikolemo indicated the issue is not fixed yet.
Dec 26th, 2019 11:46pm
GetHuman-nikolemo indicated the issue is not fixed yet.
Dec 26th, 2019 11:46pm
GetHuman-nikolemo indicated the issue is not fixed yet.
Dec 26th, 2019 11:47pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies