I just want to get my green dot card activated. It was given to me as a gift. Their pho...

GetHuman4030801's Card Activation issue with Green Dot from December 2019

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Before contacting them, items GetHuman4030801 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman4030801's own words
I just want to get my green dot card activated. It was given to me as a gift. Their phone number asks for the card number which I key in and then asks for a mobile number which I do not have. Therefore, I can't go any further over phone. Website wants all kinds of personal info including my Social Security *. I shouldn't have to go through all of this to activate and make a one-time purchase like a gift card.

GetHuman4030801 did not yet indicate what Green Dot should do to make this right.

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Green Dot

Card Activation issue
Reported by GetHuman4030801
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 13663 others
0 customers following this

Timeline

GetHuman4030801 started working on this issue
Dec 3rd, 2019 4:32am

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