When taking a look at my card I noticed that I was getting unauthorized charges from Ly...

GetHuman-phychics's customer service issue with Green Dot from August 2019

Help with my Green Dot issue
First: share to improve GetHuman-phychics's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-phychics's own words
When taking a look at my card I noticed that I was getting unauthorized charges from Lyft. Where I have not ever used Lyft myself and wish to get those charges cancelled and reversed. I noticed this happening when trying to send money from my Greendot card to my Paypal account linked to the same email. Where APPARENTLY that isn't an option anymore and now I don't have the $**** that I need for rent and bills in addition to the $***s that have apparently been stolen from Lyft charges that I've never authorized. So to summarize, there's * issues. *, that I'm seeing unauthorized charges from Lyft since I've never used the service ever, and * - That I don't have a way to get the funds that I was trying to send to myself for rent and bills. The user account for GreenDot is physolator if you need that. Where my email matches with the paypal of *****@***.com . The phone number that's on the account is ***-***-**** with address of ***** **th Ave NE. Bothell, WA *****. Where the name on the card is Joel Bunes.

GetHuman-phychics did not yet indicate what Green Dot should do to make this right.

How GetHuman-phychics fixed the problem

We are waiting for GetHuman-phychics to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-phychics
Aug 3rd, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 75137 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-phychics started working on this issue
Aug 3rd, 2019 2:01am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians