I bought a green for debit card * days ago at *-**, I loaded $**,** on it to pay my car...

GetHuman3273316's customer service issue with Green Dot from July 2019

Help with my Green Dot issue
Before contacting them, items GetHuman3273316 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman3273316's own words
I bought a green for debit card * days ago at *-**, I loaded $**,** on it to pay my car insurance, I tried to pay the transaction declined, called the number on the back of the card and the automated system advised me that my card was blocked and I need to send a copy of my photo ID to have it unblocked to access my money, I don't have an ID mine is expired I called again to see if anything changed and something did change this company took $*,** from my balance for a monthly maintenance fee and my card is still blocked, my car insurance got cancelled and now I will be getting a $***.** fine for not having insurance, this is unacceptable I cannot speak to anyone I am frustrated beyond belief. I would either like my card unblocked immediately have access to my money or my account cancelled and a full refund sent to me or I will be taking legal action thank you

GetHuman3273316 did not yet indicate what Green Dot should do to make this right.

How GetHuman3273316 fixed the problem

We are waiting for GetHuman3273316 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman3273316
Jul 19th, 2019 - a year ago
Not resolved
Seen by 24 customers so far
Similar issue to 73088 others
0 customers following this

Timeline

GetHuman3273316 started working on this issue
Jul 19th, 2019 6:59am
GetHuman3273316 shared this issue with friends on Facebook
Jul 19th, 2019 6:59am
GetHuman3273316 indicated the issue is not fixed yet.
Jul 19th, 2019 6:29pm