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I bought a green for debit card * days ago at *-, I loaded $,** on it to pay my car...

GetHuman3273316's customer service issue with Green Dot from July 2019

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The issue in GetHuman3273316's own words

I bought a green for debit card * days ago at *-**, I loaded $**,** on it to pay my car insurance, I tried to pay the transaction declined, called the number on the back of the card and the automated system advised me that my card was blocked and I need to send a copy of my photo ID to have it unblocked to access my money, I don't have an ID mine is expired I called again to see if anything changed and something did change this company took $*,** from my balance for a monthly maintenance fee and my card is still blocked, my car insurance got cancelled and now I will be getting a $***.** fine for not having insurance, this is unacceptable I cannot speak to anyone I am frustrated beyond belief. I would either like my card unblocked immediately have access to my money or my account cancelled and a full refund sent to me or I will be taking legal action thank you

GetHuman3273316 did not yet indicate what Green Dot should do to make this right.

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What Do I Do If I Forgot My Greendot Login?Can You Use a Greendot Card While Traveling Internationally?How Do I Cancel My Green Dot Card?How Do I Speak to a Customer Service Rep About My Green Dot Card?How Do I Cancel My Green Dot Card?

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Green Dot

Customer service issue

Reported by GetHuman3273316

Jul 19th, 2019 - 4 years ago

I have an issue with Green Dot too

Not resolved

Seen by 40 customers so far

Similar issue to 73088 others

0 customers following this

Timeline

GetHuman3273316 started working on this issue

Jul 19th, 2019 6:59am

GetHuman3273316 shared this issue with friends on Facebook

Jul 19th, 2019 6:59am

GetHuman3273316 tried calling Green Dot

Jul 19th, 2019 7:02am

GetHuman3273316 did not speak with customer support