I had my taxes sent to green dot card and the card was blocked for security. Green dot...
GetHuman-jldotso's customer service issue with Green Dot from May 2019
Help with my Green Dot issue
The issue in GetHuman-jldotso's own words
I had my taxes sent to green dot card and the card was blocked for security. Green dot reported the card was blocked due to large amount deposit. I have sent information from HR block in regards to the deposit, a copy of identification and other information on the **th. Was told ** hours that has passed and getting the round around. I have asked for a call from corporate and was told ** hours. That has passed and still being told that they will call. Need help
GetHuman-jldotso did not yet indicate what Green Dot should do to make this right.
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How GetHuman-jldotso fixed the problem
Call ***-***-**** Ext ****, which is the corporate office that speak English unlike the number on the back of the green dot card. Now it took ** days. Because at first they said I didn’t provide the correct information. So I had to email the information to the corporate office email with tracking number they provided. I was calling every day and kept name of everyone I talked to and some time got the same person. Try and give all information the first time because each time you provide new information the process starts over. The number on the back of the green dot card is horrible and the people there are no help. Try what I did it worked for me. Hopefully this help someone
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