Before contacting them, items GetHuman-palbrial may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-palbrial's own words
Ok my issue is I need my money to buy a car my card is a Intuit turbo visa Green Dot card .I have over * thousand dollars on my account I need * thousand * hundred .no where in the fine print douse it say there is a limit even the representative manager I requested when I called customer services addmitted to me that it douse not exist .I have it recorded .so what good is your card how is some one support to pay there rent so why in the world would any one want to direct there pay check to you guys if they cant even pull out more than * thousand at a time .I want out of your contract and my money or a block lifted so I can get the car I need to not be homeless in the streets all bullshit set aside you company is causeing a hardship for me help.last thing I don't appreciate the block your company has put on me to talk to a rep in your customer service while your company is holding * thousand dollars of mine wtf??
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