My grandmother got me a green dot card sometime in ****. The card number is...

GetHuman-emmavtho's customer service issue with Green Dot from February 2019

48318 similar
0 following
Help with my Green Dot issue
GetHuman-emmavtho's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-emmavtho's own words
My grandmother got me a green dot card sometime in ****. The card number is ****************. I just tried to use it today and came to find out my balance is $**. She put $** on the card. I saw that it was a monthly maintenance fee that was being taken out of the $** each month. This card is a complete SCAM if this is the way your company operates and treats its customers. My grandmother essentially WASTED $** on your company. I tried calling customer service to get this figured out and every single number I could find sent me to a robot machine that was absolutely useless. I am disgusted with this company and swear to never use it again or buy these prepaid cards for any of my friends or family. I want my $**. This is the worst customer service and biggest hassle.
GetHuman-emmavtho did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-emmavtho fixed the problem
We are waiting for GetHuman-emmavtho to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Money transfer to a green dot card from another green dot cardgreen dot card will not activate.Green dot card will not activate
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-emmavtho fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-emmavtho
Feb 27th, 2019 - 3 mons ago
I have an issue with Green Dot too
Seen by 4 customers so far
Similar issue to 48318 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman-emmavtho started working on this issue
Feb 27th 9:17pm
GetHuman-emmavtho indicated the issue is not fixed yet.
Feb 27th 9:18pm