I'm writing on bahalf of *nd Shade LLC, a Minnesota based company. We recently switched...

GetHuman-svanhon's customer service issue with Green Dot from February 2019

11 views | 45023 similar | 0 following
Help with my Green Dot issue
First: share to improve GetHuman-svanhon's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-svanhon's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-svanhon's own words
I'm writing on bahalf of *nd Shade LLC, a Minnesota based company. We recently switched payroll providers and one of our employees used to bank through Green Dot but earlier in **** had closed the account. When entering in his account information we mistakenly entered his Green Dot banking information. This transaction took place on Friday, February *th. Upon receiving notification that the check did not hit his back account we reached out to our payroll provider and they assured us that if the account has been closed the money will kick back to our payroll provider. We've been monitoring and have yet to receive money. It seems that the funds are still with Green Dot. Please call or email at ***-***-**** or email below immediately to resolve this issue. My name is Sam Van Hon on behalf of *nd Shade LLC.

GetHuman-svanhon did not yet indicate what Green Dot should do to make this right.

How GetHuman-svanhon fixed the problem

We are waiting for GetHuman-svanhon to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-svanhon fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-svanhon
Feb 20th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 45023 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN


GetHuman-svanhon started working on this issue
Feb 20th, 2019 2:55pm