I used my walmart money card app as i do regularly i love this card. But this week my...

GetHuman2213774's customer service issue with Green Dot from February 2019

1 view
 | 
43854 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman2213774's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2213774's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2213774 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman2213774's own words
I used my walmart money card app as i do regularly i love this card. But this week my car broke down and was not able to go cash my check so I used the mobile check deposit which should be next day or following, well after i sumitted my check i get an email stating the check would not be on my card until the **st thats a total of * days from when I deposited it. I tried to cancel because I needed money to fix my car so i could go back to work. Customer service said that cancelling wasnt possible, and that you dont count weekends and theres holiday and so on. Well yesterday morning my boss said the check had cleared his bank and money was gone but its still not on my card. So where is my money?? If its bot in his bank and not on my card then where and why hasn't it been deposited to me yet.
GetHuman2213774 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman2213774 fixed the problem
We are waiting for GetHuman2213774 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2213774 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman2213774
Feb 15th, 2019 - 8 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 43854 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2213774 started working on this issue
Feb 15th 2:36pm