Green dot owes me!

GetHuman1846292's customer service issue with Green Dot from December 2018

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The issue in GetHuman1846292's own words
I tried to use it online, and I tried to use in * different stores and at a Dunkin Doughnuts. ... Green dot owes me $**! bought card filled card at Walgreens on jamaica ave, in Jamaica NY, months ago! Asked for help more than * times, here, I must have called customer service *** times and sent a message on Instagram. The card does not work, when I have tried to use it, it is always declined, even though ther is $** on the card. The mortification of it all! I would not be going through all this is I did need my money! It's the principal.
It is very embarrassing and frustrating. Also, that people work hard for their money and do not have money to literally through away!
I want a check for my $**.
In the past, I used Green Dot, for my mad money. Use to have my money directly deposited. I told a lot of people friends and family, how they should use Green Dot re-loadable cards to shop online and when on vacation. I convinced my **yr old Mom to use the card to shop online for grocery and to pay her bills online so she wouldn't have to use her bank debit or credit card or most importantly so that she would not have to drive so much in Atlanta Traffic. I was basically a Green Dot spokesperson.
I went on the website, that was for naught.
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Green Dot

re-loadable green card
Customer service issue
Reported by GetHuman1846292
Dec 28th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 33126 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman1846292 started working on this issue
Dec 28th, 2018 4:14am
GetHuman1846292 indicated the issue is not fixed yet.
Dec 28th, 2018 4:14am
GetHuman1846292 indicated the issue is not fixed yet.
Dec 28th, 2018 4:43am