My name is Chandler guy. Someone has unlawfully access my account and stole over...

GetHuman1504182's customer service issue with Green Dot from November 2018

6 views | 23987 similar | 0 following
Help with my Green Dot issue
First: share to improve GetHuman1504182's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1504182's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1504182 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman1504182's own words
My name is Chandler guy. Someone has unlawfully access my account and stole over $*,*** from my account from an ATM in Van Nuys California. I am here in Los Angeles California next to your home office in Pasadena. I have called and got a case number and then I have been completely ignored. I have sent emails and I have been ignored. I was told I will be giving an answer in ** days and ** days has come and gone. Then I was told I would be given an answer on the *th and that has come and gone and no one has told me anything. I have not received any email I have not received a phone call. My phone number is ***-***-**** and my email is *****@***.com. I am understandably very upset about this not only from being stolen from but how I have been treated by Green Dot. I'm going to seek legal advice if I do not hear anything back in a couple of days. I know Wells Fargo is the bank that was used in Van Nuys and I know that bank has the information as I have an account with that bank now because I opened one to replace you with after you allowed someone to steal from my account and refused to reimburse me for it. I know that the withdrawals were $*** which is the exact amount if someone took $*** from my account using an ATM because the $* is the ATM charge. Wells Fargo has a record of this and if it cost me more money that I'm old and a couple of years I will pursue it in the meantime I will write every letter to every editor I can and every social media Outlet I can to discourage any other customers from doing business with you. Yeah I know I'm just a working-class person who is a customer of yours and you don't care anything about us or you obviously would have already contacted me

GetHuman1504182 did not yet indicate what Green Dot should do to make this right.

How GetHuman1504182 fixed the problem

We are waiting for GetHuman1504182 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1504182 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman1504182
Nov 6th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 23987 others
0 customers following this


GetHuman1504182 started working on this issue
Nov 6th, 2018 3:16am