I purchased GreenDot card for online purchases, but temporary card being declined due t...
GetHuman1319448's customer service issue with Green Dot from October 2018
Help with my Green Dot issue
The issue in GetHuman1319448's own words
I purchased GreenDot card for online purchases, but temporary card being declined due to the payment being considered an international purchase. On the back of the box it says can be used for international purchases at *% cost of transaction amount. However the temporary card won’t allow international purchases. The terms and conditions state “Following additional identity verification, we may, in our sole discretion, allow you to use your Temporary Card with some or all features of a Personalized Card.” I called customer service and was told they have no way to do it. I couldn’t understand half of what the representative was saying. It is important to get this transaction processed! Thank you for any help you can give.
GetHuman1319448 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman1319448 fixed the problem
We are waiting for GetHuman1319448 to fix the problem and share the solution with the rest of us customers.
Please help with my Green Dot issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.