I purchased GreenDot card for online purchases, but temporary card being declined due t...
GetHuman1319448's customer service issue with Green Dot from October 2018
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The issue in GetHuman1319448's own words
I purchased GreenDot card for online purchases, but temporary card being declined due to the payment being considered an international purchase. On the back of the box it says can be used for international purchases at *% cost of transaction amount. However the temporary card won’t allow international purchases. The terms and conditions state “Following additional identity verification, we may, in our sole discretion, allow you to use your Temporary Card with some or all features of a Personalized Card.” I called customer service and was told they have no way to do it. I couldn’t understand half of what the representative was saying. It is important to get this transaction processed! Thank you for any help you can give.
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Oct 11th, 2018 3:51pm
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