I have a master card acct and Ballance of oooo, I ppurchaced a Green Dot Visa with...

GetHuman-paleride's customer service issue with Green Dot from September 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-paleride's own words
I have a master card acct and Ballance of oooo, I ppurchaced a Green Dot Visa with *** dollars plus *.** for the card at wall greens and downloaded the app to my new phone, but the AI computer matched up my name and address with my Mastercard account with a balance of * and will not let me put in my Visa account or open it up bus deny me access to my money on the Visa card I need to get this Visa card activated I have the receipt and the card number I've tried dozens of different ways and I said as long as Rhonda information and I'm perplexed at why did this however I know that you guys will straighten it out for me I will give you the card number and the receipt number when I know I have a live person to chat with my name is Philip Shaw and I'm at *** O'Farrell Street in used to be apartment for my telephone number is ***-*** ****, when you are ready to chat plz help me I will be waiting patiently.*P Shaw
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Green Dot

Customer service issue
Reported by GetHuman-paleride
Sep 19th, 2018 - 6 mons ago
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GetHuman-paleride started working on this issue
Sep 19th, 2018 8:01pm