I have a master card acct and Ballance of oooo, I ppurchaced a Green Dot Visa with...

GetHuman-paleride's customer service issue with Green Dot from September 2018

2 views
 | 
16988 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman-paleride's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Green Dot help.
Before contacting them, items GetHuman-paleride may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-paleride's own words
I have a master card acct and Ballance of oooo, I ppurchaced a Green Dot Visa with *** dollars plus *.** for the card at wall greens and downloaded the app to my new phone, but the AI computer matched up my name and address with my Mastercard account with a balance of * and will not let me put in my Visa account or open it up bus deny me access to my money on the Visa card I need to get this Visa card activated I have the receipt and the card number I've tried dozens of different ways and I said as long as Rhonda information and I'm perplexed at why did this however I know that you guys will straighten it out for me I will give you the card number and the receipt number when I know I have a live person to chat with my name is Philip Shaw and I'm at *** O'Farrell Street in used to be apartment for my telephone number is ***-*** ****, when you are ready to chat plz help me I will be waiting patiently.*P Shaw
GetHuman-paleride did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-paleride fixed the problem
We are waiting for GetHuman-paleride to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman-paleride fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-paleride
Sep 19th, 2018 - 6 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 16988 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-paleride started working on this issue
Sep 19th, 2018 8:01pm