I bought a prepaid visa card and put ** dollars on it, I called green dot to request a...

GetHuman1162541's customer service issue with Green Dot from September 2018

Help with my Green Dot issue
The issue in GetHuman1162541's own words
I bought a prepaid visa card and put ** dollars on it, I called green dot to request a refund before my card was activated because I was not comfortable entering my social security number to activate it, I was supposed to receive my refund of ** dollars on September **, ****. It is now September **, **** and I still have not received my ** dollars and there is no way of contacting a real representative to help me resolve this issue because my card was not activated because I do not want to give out my social security number so ** dollars has basically been stolen from me. I want my money right away, I would like to be able to track it, and I want it to arrive on the date that it is supposed to. please Email me asap to resolve this issue and REFUND ME MY MONEY!!!
GetHuman1162541 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman1162541
Sep 18th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 7 customers so far
Similar issue to 16861 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1162541 started working on this issue
Sep 18th, 2018 8:47pm
GetHuman1162541 indicated the issue is not fixed yet.
Sep 18th, 2018 8:53pm