I had a vip green dot card and had my taxes put on it. I got that one stole off me and...

GetHuman-sallyash's customer service issue with Green Dot from September 2018

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The issue in GetHuman-sallyash's own words
Hurry and get my money on the vip green dot card that green dot sent me, instead of waiting on green dot to review my I'D in two business days that is just longer for me to wait ... I had a vip green dot card and had my taxes put on it. I got that one stole off me and called to get another one. Green dot transferred some of my money on another green dot card I had. They sent me another one but when I got it tried to activate it bit green dot required a picture ID. Didn't understand why because had several cards with them and was never asked to send a ID. I have waited since January on these taxes but when I do get them then green dot wants to do this. So is there any solution for me to get my money on my card a little sooner? Are they some way I could speak to a live person at green dot
I have done everything I possibly could just to get a hold of live rep
Putting my money on there a little sooner instead of waiting * more business days for green dot to review before they will take the block off
I have been a customer with green dot for a long long time and had several cards with them.
I have called and called green dot to speak with a live person to see if I could maybe get my card unblocked to get my money
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Green Dot

Green dot
Customer service issue
Reported by GetHuman-sallyash
Sep 10th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 15726 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-sallyash started working on this issue
Sep 10th, 2018 6:24am
GetHuman-sallyash indicated the issue is not fixed yet.
Sep 10th, 2018 6:24am
GetHuman-sallyash indicated the issue is not fixed yet.
Sep 10th, 2018 6:31am