My name is Missy Jackson I have had an account for years with your bank however it says...

GetHuman-missygib's customer service issue with Green Dot from August 2018

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The issue in GetHuman-missygib's own words
My name is Missy Jackson I have had an account for years with your bank however it says my account has been closed first I called your company to update info concerning my phone and address and also then it made me send a picture of my lisence that’s when they said my account was closed I recently purchased a plane ticket and then had to add for money and now I can’t get my funds. And as for the email you have on file *****@***.com is incorrect as well as my phone number it’s changed so the issue started when I tried to create my online account and register my card I was informed I could update my information there. But once all was set they wanted to send me a code and I could not receive it due to info not updated
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Green Dot

Customer service issue
Reported by GetHuman-missygib
Aug 26th, 2018 - 4 mons ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 14014 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-missygib started working on this issue
Aug 26th 1:31am
GetHuman-missygib indicated the issue is not fixed yet.
Aug 26th 2:32am
GetHuman-missygib indicated the issue is not fixed yet.
Aug 27th 2:31am