I am in the payroll department at Corvac Composites, LLC. We mis-entered a direct depo...

GetHuman-dlukaart's customer service issue with Green Dot from August 2018

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The issue in GetHuman-dlukaart's own words
I am in the payroll department at Corvac Composites, LLC. We mis-entered a direct deposit for one of our employees and we are trying to find out if such an account number exists. It hasn't gone into her account and we are trying to find out where the $***.** really went since it has not been returned back yet. The pay-date was *******. **We use ADP as our payroll provider. The account number was entered as ************. It should have been ************. The employee name is Jennifer Gayton last for of the ssn is ****.**I have tried to get with a live person the check this and cannot get anyone on the phone.**Please advice if you can find this direct deposit. We need to locate the funds before we can replace it. Any questions I can be reached at ***-***-****

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Green Dot

Customer service issue
Reported by GetHuman-dlukaart
Aug 20th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 13378 others
0 customers following this

Timeline

GetHuman-dlukaart started working on this issue
Aug 20th, 2018 1:10pm