I'm a CVs manager and I have a green dot money pack issue

GetHuman-phousegl's customer service issue with Green Dot from August 2018

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The issue in GetHuman-phousegl's own words
The problem: I'm a CVs manager and I have a green dot money pack issue
GetHuman-phousegl did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-phousegl
Aug 6th, 2018 - 4 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 8 customers so far
Similar issue to 11919 others
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Timeline
GetHuman-phousegl started working on this issue
Aug 6th 8:17pm