Card is blocked, GreenDot can’t “verify my identity” and they won’t let me have my money!!!!

GetHuman-mellyely's customer service issue with Green Dot from July 2018

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The issue in GetHuman-mellyely's own words
Use the stupid card for online purchases ... My card is blocked and you won’t let me get my god **** money off of it!!!!!!!! I’m so close to getting an attorney and suing you guys. THAT WAS MY MONEY THAT I PUT ON THE CARD. Which you proceeded in IMMEDIATELY PUTTING A HOLD ON IT BECAUSE YOU CANT VERIFY MY IDENTITY??**PEOPLE GET MARRIED ALL THE TIME. I UPLOADED NOT ONLY MY CURRENT NEW LICENSE, BUT MY PRIOR LICENSE AND THE MARRAIGE CERTIFICATE. YOU GUYS ARE A BUNCH OF CLUCKS AND IF I CANT ACCESS MY MONEY TODAY, I WILL HAVE MY ATTORNEY CONTACTING YOU NEXT BECAUSE THIS IS ILLEGAL.
I’m going out of town on Monday **** for a month and will not have internet*phone access. I added he money to

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Green Dot

GreenDot prepaid MasterCard
Customer service issue
Reported by GetHuman-mellyely
Jul 20th, 2018 - 5 years ago
I have an issue with Green Dot too
Fixed
Seen by 16 customers so far
Similar issue to 10194 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-mellyely started working on this issue
Jul 20th, 2018 9:15pm
GetHuman-mellyely indicated the issue is not fixed yet.
Jul 20th, 2018 10:21pm
GetHuman-mellyely indicated the issue is not fixed yet.
Jul 21st, 2018 11:16pm
GetHuman-mellyely indicated the issue is not fixed yet.
Jul 21st, 2018 11:32pm