Why is the automated attendant trippin

GetHuman836418's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman836418's own words
Register the card. ... Yes I ordered a GreenDot card the gold Visa debit the Green Dot logo in the upper left corner a couple of weeks ago I received it a few days ago I called the number ***-***-**** to register the card I entered all the information at the end of the session or whatever it tells me that my information cannot be verified and to please destroy the card now I can't get ahold of anyone to see what's going on
I've got bills I'm trying to pay do I just need to go to a different company
They can make it right by registering my card so I can go on about my life and pay my bills
Well I would be a good customer if I can register the card to use it.I expected it to be as very simple process but I see that's not the case
I've tried and tried and tried to call to find somebody to speak with and can't get ahold of a live person at all
I have an issue with Green Dot too
How GetHuman836418 fixed the problem
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Green Dot

Green Dot Gold visa debit
Customer service issue
Reported by GetHuman836418
Jun 30th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 7586 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman836418 started working on this issue
Jun 30th, 2018 1:49pm
GetHuman836418 indicated the issue is not fixed yet.
Jun 30th, 2018 1:52pm
GetHuman836418 indicated the issue is not fixed yet.
Jul 2nd, 2018 11:10pm