My green dot card was lost or stolen * weeks ago. I reported it customer service which...

GetHuman-ginawhea's customer service issue with Green Dot from June 2018

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The issue in GetHuman-ginawhea's own words
My green dot card was lost or stolen * weeks ago. I reported it customer service which was the only time I've talked to a real person. She blocked it and said I'd have a new card in the mail *-* business days. It's been over * weeks and I've not received my new card plus it won't let me use my temporary card that was purchased while I was waiting on my registered card in the mail. It's the same account number so I don't understand why I can not use that card? I've been calling the customer service number for * weeks now and I keep getting hung up on. I've tryed corporate and they hang up on me as well. I have $*** on my green dot card that I can not use and I feel that they are absolutely avoiding me now because everytime I call and put my account number and social security and birthday I'm disconnected. How can I get someone from green dot to answer my call so I can figure out where my new card is? And why can't I use my temporary card seeing it's the same account number as my registered card? Please help
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Green Dot

Customer service issue
Reported by GetHuman-ginawhea
Jun 21st, 2018 - 5 mons ago
I have an issue with Green Dot too
Fixed
Seen by 20 customers so far
Similar issue to 6380 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-ginawhea started working on this issue
Jun 21st 11:08pm
GetHuman-ginawhea indicated the issue is not fixed yet.
Jun 22nd 12:29am
GetHuman-ginawhea indicated the issue is not fixed yet.
Jun 22nd 6:54am
GetHuman-ginawhea indicated the issue is not fixed yet.
Jun 22nd 7:03am
GetHuman-ginawhea indicated the issue is not fixed yet.
Jun 22nd 7:06am
GetHuman-ginawhea indicated the issue is not fixed yet.
Jun 23rd 10:28am
GetHuman-ginawhea indicated the issue is not fixed yet.
Jun 24th 8:17am
GetHuman-ginawhea indicated the issue is not fixed yet.
Jun 24th 8:18am
GetHuman-ginawhea indicated the issue is not fixed yet.
Jun 24th 8:22am
GetHuman-ginawhea indicated the issue is not fixed yet.
Jun 24th 10:21am
GetHuman-ginawhea indicated the issue is not fixed yet.
Jun 25th 2:33am